Visitors should monitor their belongings at all times while using the Learning Commons.
The Lost & Found is located at the Information Desk on the first floor of the Learning Commons. Found items are recorded on a paper log/clipboard. We log the following: Date, Employee Name, Item Description, Storage Location; Date Picked Up, Picked Up By, Employee Name, and Notes/Comments. The Lost & Found log is kept on the top of the Information Desk storage cabinet and once logged-in, items are securely stored in the cabinet.
Please note that items considered essential - like cell phones, credit cards, keys, and wallets - are delivered to the Springfield College Public Safety Department at the end of Library Services operational hours. Public Safety is at 25 Portsmouth Street, or call 413-748-5555.
If items are clearly marked with name or contact information, staff will attempt to email or phone the owner.
Call the Information Desk at 413-748-3315
Library Services is not responsible for the condition and care of lost items. However, the procedures put forth are to ensure we will take reasonable measures to secure valuables, protect privacy, and release items in a timely manner.