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Interlibrary Loan:
About ILL

Interlibrary Loan (ILL)

If you need an item that the library does not own or have access to, we will borrow a copy for you from another library or (sometimes) purchase it ourselves.

Articles you request will be electronically delivered to your interlibrary loan account. You will receive an email when they are available for download. Articles typically arrive between 1-3 days.

Books and videos you request will be delivered to the library Information Desk. You will receive an email when they are available for pickup. Return items to the library Information Desk. Books average 7-10 days to arrive. Arrival times may vary depending availability of the item. 

Renewals may be requested up to 5 days prior to the due date. To request a renewal, contact the ILL office at When a renewal is requested, a temporary due date will be assigned, but final approval is at the discretion of the lending library.

Note that we can not request course textbooks or full eBooks.

Please enable email notifications in your Library Account portal so we can send you updates on your requests directly so you will know when to pick up your item at the library or when an article is delivered to you. We cannot send articles to you via SMS (text message). 

Regional, Online, & Remote Students, Faculty and Staff

Students, faculty and staff at regional campuses, enrolled in online programs, or working or studying remotely will have items delivered to them. Please select your Campus in the request form. By default, items will be shipped to your home address. Please enter your preferred address if items should not be delivered to your home address.

Students completing field work away from campus, and students and faculty working and studying remotely due to the COVID-19 pandemic should use the  "Remote" campus option in the request form.

We will ship the requested items to you via UPS 2nd Day Air.

A prepaid UPS return label will be provided with the item(s).

To return borrowed items, wrap them securely, affix the return label to the top of the package, and drop it off at your nearest UPS location.

You may also request items owned by Springfield College using interlibrary loan.

Library Guests

Interlibrary loan is not available to guests. Only current Springfield College students, faculty, and staff may use this service. Please see our Guest Access page for information about document delivery services available through the Massachusetts Library System.

Contact Us

For questions about ILL or to request a renewal, contact us at

Regular office hours are Monday - Friday, 8:30 AM - 4:30 PM.